We bet there have been times you’d rather cut out your tongue than say sorry. But if you perfect the art of the apology, you’ll be more popular than a vending machine at 3pm.
“Expressing regret is important for creating and maintaining healthy relationships,” says Beverly Engel, author of The Power of Apology . So if you’ve screwed up with a loved one or colleague, read on. The mistake: You’ve stuffed up at work and a huge project is in jeopardy. We’re talking a six-figure slip-up.